Anujith Sukumaran

Dynamic and results-driven Customer Service Manager with over 5 years of progressive experience within the Banking, Financial Services, and Insurance (BFSI) sector, notably at TATA AIG, Aditya Birla Capital, and ICICI Prudential. Proven expertise in optimizing operational efficiency, enhancing customer relationship management (CRM), and executing strategic onboarding initiatives. Highly skilled in stakeholder management, performance monitoring via KPIs, conflict resolution, and utilizing advanced Microsoft Excel for business intelligence and data-driven decisions.