A responsible professional with 5 years of experience in backend operations, MIS reporting, and customer coordination. Hands-on experience in data management, Excel reporting, portal logins, and handling customer and client requirements.
Worked as a Computer Operator, managing customer interactions, data entry, new customer onboarding, and follow-up calls. Later handled MIS operations in education and address verification departments, including bulk document processing, vendor coordination, verification tracking, and report maintenance.
Currently working as a Backend Executive in the finance domain, handling personal loan logins for multiple banks and NBFCs through authorized DSA channels, coordinating with banks, supporting disbursal processes, and maintaining accurate MIS reports.
