AY
Ankit Yadav
ID: CCE427910
Ankit Yadav
ID: CCE427910
- Uttar Pradesh, India
AY
Ankit Yadav
ID: CCE427910

About Ankit Yadav
Customer service professional with 8 months of experience in customer support and data analysis. Demonstrates expertise in effective communication and analytical thinking. Notable achievements include a 15% increase in customer satisfaction and a 25% improvement in first-call resolution rates. Currently seeking a Customer Associate role at Intra Capital, where I can leverage my customer support and analytical skills to enhance customer satisfaction and operational efficiency. Successfully managed communication for over 300 client accounts, showcasing my ability to thrive in high-volume environments and achieve results through strategic initiatives.
Education
2026
BBA
(Highest)Dev bhoomi uttarakhand university
3rd Aug 2023 to 1st Jun 2026
Expertise
Microsoft Excel
5/5
Microsoft PowerPoint
5/5
Microsoft tools
5/5
Analytical Thinking
5/5
Effective Communication
5/5
AI Tools
5/5
Canva
4/5
CRM
4/5
Cybersecurity
4/5
Lingo
English
Verbal
5/5
Written
5/5
