ANKAN ROY

Performed preventive maintenance of customer systems as per schedule. Analyzed complex problems and identified root causes of system failures. Researched customer requirements and developed solutions to meet their needs. Investigated customer complaints related to product performance or quality issues.

Developed and implemented project plans, schedules and budgets. Compiled reports detailing progress updates and budget information. Interacted with clients to interpret needs and requirements. Formulated plans using detalled drawings.

Operated equipment and machinery according to safety guidelines. Worked effectively in team environments to make the workplace more productive. Completed day-to-day duties accurately and efficiently. Completed routine maintenance and repairs.