Anilvictor Kondan
ID: CCE295758
Anilvictor Kondan
ID: CCE295758
- 3 Followers
- Telangana, India
Anilvictor Kondan
ID: CCE295758
- 3 Followers
Employment History
CognizantInvite company
8th Jan 2018 to 25th Oct 2024
Senior process executive
8th Jan 2018 to 25th Oct 2024
Salary Package
Salary Hidden
Roles & Responsibility
Senior Process Executive – Customer Service Responsible for delivering expert technical support and ensuring seamless business continuity management (BCM) as a BCP Analyst. Coordinate effectively with technical teams to analyze, develop, and implement Business Continuity Plans (BCP) to minimize operational risks. Drive process optimization through continuous monitoring and evaluation of service workflows, ensuring high-quality customer service delivery. Act as a key liaison between customers and internal teams to resolve complex issues promptly while maintaining compliance with organizational standards and industry best practices.
Skills
- Business Continuity
- Customer Service
- Technical Support
Verification Pending
Zenta Pvt LtdInvite company
8th Jan 2009 to 2nd Jan 2012
Csa
8th Jan 2009 to 2nd Jan 2012
Salary Package
Salary Hidden
Roles & Responsibility
Customer service First party credit card collections
Skills
- Customer-focused Service
- - Excellent oral & written communication skills. - High degree of proficiency in basic computer applications (i.e. Windows, Word, Excel, Outlook, etc.) - Ability to learn and adapt to multiple internal applications & tools. - Strong analytical and independent problem-solving skills. - Team Player - Able to clearly communicate network issues and the status of efforts to resolve problems
Verification Pending
