Building, nurturing, and maintaining strong, long-term, and trusted relationships with key clients.
Maximizing profit potential by identifying upsell and cross-sell opportunities, and negotiating contracts.
Acting as the main point of contact, resolving conflicts, and ensuring services/products meet client needs.
Analyzing account metrics, forecasting sales, and creating account reports to guide growth strategies
Proactively addressing client issues and providing solutions.
monitoring KPIs, analysing results, forecasting.
knowing how to adapt your approach, argue effectively and conclude agreements that are profitable for both the company .