Anil Kumar

I am a results-driven professional with over 16 years of diverse experience across customer service, international client support, healthcare administration, and generator service management. My career spans roles such as Customer Relation Manager, Service Manager, Receptionist & Maintenance Manager, and Personal Travel Assistant, where I developed strong expertise in customer handling, problem-solving, and team leadership. I have supported US, Canadian, and Middle Eastern clients in SaaS-based environments, managing bookings, itineraries, and troubleshooting via both voice and chat processes. Skilled in CRM systems, helpdesk platforms, MS Office, and travel booking tools, I bring adaptability, reliability, and proven success in remote night shifts and global client interactions. Fluent in English, Hindi, Telugu, and Tamil, I am committed to delivering customer satisfaction, operational efficiency, and continuous improvement in every role I take on.