Anand Prem Kumar
ID: CCE619814
Anand Prem Kumar
ID: CCE619814
- Telangana, India
Anand Prem Kumar
ID: CCE619814
About Anand Prem Kumar
IT Support Engineer (Fresher) with strong fundamentals in computer systems, troubleshooting, SQL, and Excel. Hands-on experience supporting internal teams through issue resolution, reporting, and system monitoring during a 6-month internship. Comfortable with ticket-based environments, documentation, and end-user support.
Employment History
Uplyx SolutionsInvite company
7th Apr 2025 to 7th Oct 2025
Business development executive
7th Apr 2025 to 7th Oct 2025
Salary Package
Salary Hidden
Roles & Responsibility
Supported internal teams by reviewing customer and system-related data to detect operational issues. Developed and maintained Excel and Power BI dashboards used for daily operational monitoring and issue tracking. Assisted in identifying workflow and data inconsistencies impacting onboarding and end-user service delivery. Generated automated weekly reports, reducing manual reporting effort and improving data consistency. Coordinated with cross-functional teams to ensure smooth operational and technical support.
Skills
- - Excellent oral & written communication skills. - High degree of proficiency in basic computer applications (i.e. Windows, Word, Excel, Outlook, etc.) - Ability to learn and adapt to multiple internal applications & tools. - Strong analytical and independent problem-solving skills. - Team Player - Able to clearly communicate network issues and the status of efforts to resolve problems
Verification Pending
Education
B.tech in Computer Science Engineering
Lovely Professional University
18th Jun 2022 to 18th Aug 2025
B.Tech – Computer Science and Engineering
Lovely Professional University, Phagwara
18th Jun 2022 to 18th Aug 2025 (Expected)
Expertise
Hardware and software troubleshooting
4/5
Windows OS
4/5
Basic Networking
4/5
SQL
4/5
Advanced MS Excel
4/5
power bi
4/5
User communication
4/5
issue resolution
4/5
Documentation
4/5
SOP creation
4/5
Reporting
4/5
Data Validation
4/5
Incident Handling
3/5
Root Cause Analysis
3/5
Python (basic)
3/5
Tableau (basic)
3/5
Lingo
English (India)
Verbal
4/5
Written
4/5
Hindi (Hinglish)
Verbal
5/5
Written
5/5
