Amruta Choudhary

Hi, I'm Amruta choudhary, with over 5+ years of experience in IT Service Management, I have built my career around handling high-pressure situations as a Major Incident Manager. I enjoy being at the center of critical incident resolution - bringing teams together, driving quick decisions, and restoring services efficiently. From managing P1/P2 incidents to leading RCA discussions and implementing preventive measures, I focus on ensuring both immediate recovery and long-term stability. What sets me apart is my ability to stay calm under pressure, communicate clearly with stakeholders, and turn incidents into opportunities for improvement. I'm always looking to grow, take on new challenges, and contribute to organizations that value reliability, efficiency, and continuous improvement.