Amit Yadav
ID: CCE553901
Amit Yadav
ID: CCE553901
- Maharashtra, India
Amit Yadav
ID: CCE553901
About Amit Yadav
Dynamic Front Office Executive with a proven track record at Hotel Adi Nagpur, excelling in customer service and team collaboration. Recognized for enhancing guest satisfaction through effective problem resolution and active listening. Proficient in front office management software, I thrive in fast-paced environments, ensuring seamless operations and memorable guest experiences.
Employment History
Hotel Adi NagpurInvite company
1st Dec 2023 to Present
Manager
1st Dec 2023 to Present
Salary Package
Salary Hidden
Roles & Responsibility
Delivered exceptional customer service, resulting in high customer satisfaction ratings. Identified and addressed customer needs efficiently to resolve issues promptly. Collaborated with cross-functional teams to achieve project objectives and meet deadlines. Provided support and guidance to colleagues, fostering a collaborative work environment. Contributed innovative ideas that enhanced team performance and outcomes. Maintained knowledge through ongoing education and advanced training initiatives. Recognized by management for outstanding contributions to customer service excellence. Assisted customers with inquiries, ensuring thorough and timely responses.
Verification Pending
NagpurInvite company
1st Jan 2023 to 1st Nov 2023
Hod
1st Jan 2023 to 1st Nov 2023
Salary Package
Salary Hidden
Roles & Responsibility
Greeted guests warmly upon arrival to foster positive relations. Managed reservations efficiently using hotel booking system. Coordinated room assignments for smooth guest transitions during peak hours. Processed payments securely and handled cash transactions with precision. Answered inquiries promptly, providing accurate information about amenities. Collaborated with housekeeping to ensure timely room readiness. Resolved customer complaints swiftly to enhance satisfaction levels. Performed daily audits of front desk operations and ensured accuracy of financial records.
Skills
- • Ability to work independently and as part of a team, delivering projects on time with a focus on performance and scalability.
- • Accounts
Verification Pending
Education
MBA
Barkatullah UniversityBarkatullah University Bhopal
9th Aug 2024 to 6th Jul 2026
