Service assistant, QLM Life and Medical Insurance Company
About Amit Pant
With over 15 years of experience in the insurance industry, I specialize in customer retention management, having held diverse roles such as customer service management, pre-approval, and claims adjudication. I have been proudly associated with Qatar's leading insurer, QLM, for the past 5 years, including 2 years based in Dubai. My extensive background equips me to deliver exceptional service and support, ensuring customer satisfaction and loyalty in a dynamic insurance environment.
As a customer Relation Officer I was handling a team of 15 agents and mentoring them to handle customer queries regarding policy wording and benefit along with claims adjudication and pre-approval
