Amit Nagar

Elite Relationship Manager | feb 2025 – may 2025 • Managed key HNI relationships and deepened wallet share • Promoted insurance, loans, and investment products across retail segments • Maintained strict documentation and compliance standards

Manager – Branch Banking | Feb 2023 – Feb 2025 Led branch operations focused on enhancing customer experience and driving business growth. Managed high-net-worth client relationships, successfully expanding wallet share through cross-selling insurance, loans, and investment products. Ensured adherence to regulatory compliance and documentation standards, maintaining operational excellence. Collaborated with teams to optimize service delivery, achieving targets in retail banking segments while fostering long-term client loyalty

Deputy Manager – Retail Branch Banking | Nov 2016 – Jan 2023 Managed end-to-end branch operations and sales, ensuring seamless servicing of HNI and retail clients. Led account opening, KYC compliance, locker management, and transaction approvals while supporting cross-selling of CASA, insurance, SIPs, and loan products. Ensured strict adherence to audit protocols, conducted daily reconciliations, and implemented risk mitigation strategies to minimize discrepancies. Trained and mentored branch staff to enhance service quality and operational efficiency, achieving 100% audit compliance and elevating overall customer satisfaction