Amit Kumar Singh

Generated strategic weekly Key Performance Indicator (KPI) targets, motivating and incentivising staff to continually achieve and exceed expectation.

Executed productivity benchmarks across departments to maximize company revenue. Analyzed consumer data to identify potential target markets for marketing campaigns. Created detailed reports for upper management, analyzing sales figures and forecasting future trends.

Resolved customer complaints and handled refunds and returns to promote satisfaction. Retained and acquired new customers with financial needs in deposit and investment products. Evaluated data pertaining to costs to plan budgets.