Analytics professional with an experience of 5+ years in business analytics, Data analytics– leading short and long term projects to solve for key business problems. Interested in the field of Business/Product analytics that help in driving changes made through data-driven decisions.Proficient in SQL, Advanced Excel, Airflow, Git, Tableau Python, Pandas.
I possess strong expertise in customer relationship management, client engagement, and service retention, supported by solid experience in sales, cross-selling, and efficient complaint resolution. My background includes front office and administrative ope