AJ
Akshit Jain
ID: CCE682462
Akshit Jain
ID: CCE682462
- Manager – Research Operations & Strategic Enablement | Gartner Digital Markets, Gartner
AJ
Akshit Jain
ID: CCE682462
- Manager – Research Operations & Strategic Enablement | Gartner Digital Markets, Gartner
Employment History
2022
Manager – Research Operations & Strategic Enablement | Gartner Digital Markets
1st Oct 2022 to 8th Dec 2025
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Salary Hidden
Roles & Responsibility
Led global Research Operations and Enablement, supporting sales, product, and research through governance, market intelligence, and strategic execution. Built and scaled the function with frameworks, reporting, and capacity models, doubling team capacity and improving efficiency. Designed enablement programs using A/B testing and whitespace analysis to enhance advisor effectiveness. Launched a qualification program driving ~$1.5M in revenue. Implemented dashboards and tools (PPC estimators, trackers) to improve decision-making. Introduced Freshdesk ticketing and partnered cross-functionally on GTM, presales, and strategy while mentoring emerging leaders.
Skills
- Data Analysis
- KPI Dashboards
- KPI Implementation
- Mentoring
- PowerPoint
- Research
- RFI
- RFP
- Stakeholder Engagement
- Stakeholder Management
- Strategic Initiatives
- Team Building
- project managment
- Excel
- Leadership & Team Management
- KPI AND KRA
- KPIs Development
- KPI Reporting
- Critical Thinking and Problem Solving
- KPI Management
- Stakeholder Reporting
- KPI Analysis
- Productivity Tracking
- Visualization
- Proposal Development
Team Lead - Research Operations & Enablement | Gartner Digital Markets
1st Mar 2021 to 30th Sep 2022
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Established and scaled Gartner’s Sales Operations and research enablement capability, supporting global vendor research and advisor performance initiatives.
Key Contributions & Achievements:
* Built foundational SOPs, operational workflows, and KPI dashboards to standardize research delivery and improve transparency.
* Launched multiple process experiments and pilot programs improving collaboration between sales and advisor teams.
* Supported sales teams across North America, EMEA, and APAC, delivering research insights and operational support for global growth initiatives.
* Managed and mentored a team of researchers, building a culture focused on accountability, experimentation, and continuous improvement.
Skills
- Change Management
- Project Management
- communication, problem-solving, time management, adaptability, teamwork, and leadership
- Team Handling, Target Achivement
- GTM Strategy
2020
Team Lead – Research Enablement & Global Account Management | Protiviti Capability Center
1st Jan 2020 to 26th Feb 2021
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Led research enablement and account management operations supporting global consulting teams across industries and advisory practices.
* Delivered industry research, strategic insights, and market intelligence supporting consulting engagements and client pursuits.
* Designed research frameworks to identify market opportunities and whitespace insights for consulting teams.
* Supported RFI/RFP development and end-to-end proposal research and solution inputs, contributing to business development and strategic client wins.
* Built knowledge repositories, dashboards, and standardized documentation improving collaboration across global offices.
* Partnered with Knowledge & Innovation leadership to strengthen delivery governance and capability tracking frameworks.
Skills
- Account Management
- Cross-functional Team Leadership
- Delegation
- Operational Excellence
- Project Management
- Research
- Stakeholder Management
- Excel
- PowerPoint presentation
Senior Associate – Industry & Solution Research | Protiviti Capability Center
1st Jul 2017 to 31st Dec 2019
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Collaborated with global consulting leaders to provide industry research, competitive intelligence, and go-to-market strategy insights.
* Conducted market analysis across Manufacturing, M&A, and Transformation advisory areas.
* Developed dashboards and research repositories improving delivery transparency and insight accessibility.
* Delivered research insights supporting global GTM initiatives and consulting practice development.
* Conducted internal training sessions on research methodologies and Excel-based modelling.
Skills
- Critical Thinking
- Intelligence Gathering
- Knowledge Management
- Problem Solving
- Research
- Stakeholder Management
- Excel
- Adaptability
- Database Management
- PowerPoint presentation
Associate – Research & Knowledge Management | Protiviti Capability Center
2nd Mar 2015 to 30th Jun 2017
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Supported advisory teams with secondary research, benchmarking, and market intelligence.
* Delivered research reports using platforms including Capital IQ, PitchBook, Factiva, and IBIS.
* Built repeatable research frameworks improving reporting quality and delivery efficiency.
* Collaborated with internal knowledge teams to strengthen documentation standards and deliverable quality.
Skills
- Knowledge Management
- Research
- Excel
- Adaptability
- Analytical Thinking & Problem-Solving
- PowerPoint presentation
Education
2015
Post Graduate Diploma in Management PGDM
iiLM university
1st Jul 2013 to 4th May 2015
2012
Bachelor's of Technology B. Tech.
Maharishi Dayanand University
1st Sep 2008 to 29th Sep 2012
Expertise
Leadership and Team Development
5/5
Team Management
5/5
Excel
5/5
PowerPoint presentation
5/5
Sales Enablement
5/5
Research and analysis
5/5
Operational Excellence
5/5
Stakeholder Management
5/5
Strategy Planning and Execution
4/5
Lingo
English
Verbal
5/5
Written
5/5
Hindi
Verbal
5/5
Written
5/5
