AK
Akshay Kumar
ID: CCE861565
Akshay Kumar
ID: CCE861565
- SME (subject mater expert), policybazaar insurance brokers private limited
AK
Akshay Kumar
ID: CCE861565
- SME (subject mater expert), policybazaar insurance brokers private limited
About Akshay Kumar
Results-driven Sales and Customer Success professional with 4+ years of experience in Banking, Retail, and Insurance sectors. Currently working as a Subject Matter Expert (SME) with expertise in team handling, sales performance management, customer relationship management, and operational excellence. Skilled in achieving monthly and quarterly business targets, maintaining floor discipline, and driving team productivity. Currently pursuing BA.LLB while continuously enhancing leadership and analytical capabilities.
Employment History
2023
PI
policybazaar insurance brokers private limited
31st Jan 2023 to Present
SME (subject mater expert)
31st Jan 2023 to Present
See MoreSalary Package
Salary Hidden
Roles & Responsibility
• Handling team operations and maintaining overall floor decorum.
• Monitoring DRR processes and ensuring operational efficiency.
• Achieving individual monthly and quarterly business targets consistently.
• Guiding team members to improve productivity and customer handling.
• Assisting in sales strategy execution and customer relationship management.
Skills
- Art of Negotiation
2020
LS
Lenskart Solution Pvt Ltd
15th Feb 2020 to 15th Nov 2023
Subject matter expert
15th Feb 2020 to 15th Nov 2023
See MoreSalary Package
Salary Hidden
Roles & Responsibility
Managed customer engagement and team coordination activities.
• Supported sales operations and ensured high-quality customer experience.
• Assisted in achieving store and individual performance targets.
• Trained and guided new employees on operational processes.
Skills
- Retail Category Management
- jQuery
- Collection Calls
