Akash Sharma

Employment Description: Order Processing and Customer Service Specialist Responsible for managing end-to-end order processing, including verifying order details, updating inventory status, and coordinating with logistics to ensure timely delivery. Handle claim processing by investigating and resolving customer issues related to orders, returns, and refunds. Monitor and respond to customer reviews and feedback to enhance service quality and customer satisfaction. Regularly check stock levels to maintain accurate inventory records and support replenishment activities. Collaborate with cross-functional teams to streamline operations and improve overall customer experience.