AS
Akash Sharma
ID: CCE328951
Akash Sharma
ID: CCE328951
- Delhi, India

Employment History
2019
VI
Vs international
11th May 2019 to 31st May 2024
E commerce excutive
11th May 2019 to 31st May 2024
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Roles & Responsibility
Employment Description: Order Processing and Customer Service Specialist
Responsible for managing end-to-end order processing, including verifying order details, updating inventory status, and coordinating with logistics to ensure timely delivery. Handle claim processing by investigating and resolving customer issues related to orders, returns, and refunds. Monitor and respond to customer reviews and feedback to enhance service quality and customer satisfaction. Regularly check stock levels to maintain accurate inventory records and support replenishment activities. Collaborate with cross-functional teams to streamline operations and improve overall customer experience.
Skills
- Digital Marketing
- communication skills
- Customer Relationship Management
- Problem
- Content Management Systems

Education
2019
'Bachelor of arts
(Highest)University of Delhi
9th Jun 2015 to 16th Jul 2019