Akash Kumar Rangera

As a Systems Administrator in the IT & Development department, you will manage and maintain IT infrastructure, ensuring seamless operation of operating systems, software, and hardware. Responsibilities include providing technical support and troubleshooting for CCTV systems, managing routine system checks and updates, and resolving end-user hardware, software, and network issues promptly to minimize downtime. You will install, configure, and maintain desktop computers, laptops, printers, and peripherals, while diagnosing and escalating complex problems as necessary. Strong organizational and time management skills are essential for optimizing system performance and support delivery.

Sr. IT Executive – IT & Development Led administration and management of Linux environments (Ubuntu, CentOS), ensuring optimal performance through monitoring, troubleshooting, and tuning. Administered Microsoft Managed Jump Cloud user accounts and managed Seqrite antivirus tools, including Defender and Endpoint Security, to safeguard system integrity. Established and tracked Service Level Agreements to enhance operational efficiency. Demonstrated strong technical expertise across operating systems, software, and hardware. Provided leadership and guidance to IT team members, fostering high performance and adherence to organizational standards. Skilled in time management, problem-solving, and driving continuous IT improvements.

As an IT Executive in the IT department, provided expert technical support to end users, resolving hardware, software, and network issues promptly to minimize downtime. Executed installation, configuration, and maintenance of desktops, laptops, printers, and peripherals. Diagnosed and troubleshot technical problems efficiently, escalating complex cases to advanced support teams. Ensured optimal system performance and user satisfaction through effective problem-solving and continuous communication. Supported organizational IT infrastructure to enhance productivity and operational continuity.