Ajay Kumar
ID: CCE601018
Ajay Kumar
ID: CCE601018
- Associate product manager, U2opia Mobile
- Haryana, India
About Ajay Kumar
Associate Product Manager with direct, hands-on experience building product for a live AI-powered customer-facing calling platform (VoiceNow) — specifying and shipping features around call routing, automated summaries, and lead qualification, and partnering with engineering on AWS Bedrock conversational AI integration. While my domain background is broader B2B SaaS rather than dedicated contact-centre workforce management, I bring proven fundamentals directly relevant to this role: cross-functional delivery with engineering and design, structured market and competitive research, Agile/Scrum execution with Jira, and a track record of translating ambiguous stakeholder needs into shipped product (18% drop-off reduction, 30% faster delivery cycles). Fast learner, comfortable getting hands-on with new enterprise software quickly.

Employment History
U2opia Mobile
1st Jan 2026 to Present
Associate product manager
1st Jan 2026 to Present
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Roles & Responsibility
Skills
- Automation
- PowerPoint
- Python
- User Stories
- Visual Thinking
- figma
- Excel
- Wireframing
- SQL
- mongo db
- Mixpanel
- Production
- Agile
- Customer feedback analysis
- Productivity increase
- AI / Machine Learning
- AB testing of content formats
- API testing
- PRD BRD Documentation
- Roadmapping
- Full Stack Developement
- Ownership & Accountability
- Agile & Scrum
- Customer Experience Strategy
Prodigy InfoTech
1st Jun 2025 to 1st Jul 2025
Data scinece Intern
1st Jun 2025 to 1st Jul 2025
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Skills
- Critical Thinking
- Data Visualization
- Statistical Analysis
- API
- Python programming
- SQL database management
- Machine Learning fundamentals
- Data Cleaning Techniques

Education
B.Tech in Computer Science & Engineering (AI & ML)
NIIT University
1st Jan 2022 to 1st Oct 2026 (Expected)
Certifications

Product Management A-Z: Hands-On, Real-World Simulation
From : Udemy
28th Feb 2026 to 10th Mar 2026

Advanced Learning Algorithms
From : coursera
1st Aug 2025 to 25th Aug 2025
Expertise
PRDs & User Stories
5/5
Postman
5/5
Github
5/5
JIRA
5/5
LLM Integration
5/5
KPI Tracking
5/5
Product Evangelism (internal stakeholders)
5/5
Product Strategy & Roadmapping
5/5
Cross-functional Leadership
5/5
Agile/Scrum
5/5
Customer Feedback Synthesis
5/5
React.js
4/5
Market & Competitive Analysis
4/5
Notion
4/5
Feature Prioritization (RICE)
4/5
REST APIs
4/5
MongoDB
4/5
Node.js
4/5
JavaScript
4/5
Python
4/5
Google Sheets
4/5
Excel
4/5
Funnel & Cohort Analysis
4/5
SQL
4/5
Lingo
English
Verbal
5/5
Written
5/5
Hindi
Verbal
5/5
Written
5/5