
Aishwarya Patil
ID: CCE788732
Aishwarya Patil
ID: CCE788732
- Software associate, Teleperformance Global Services Private Limited
- Karnataka, India

Aishwarya Patil
ID: CCE788732
- Software associate, Teleperformance Global Services Private Limited

About Aishwarya Patil
Analytical, organized, and detail-oriented and reliable technical support specialist with strong problem-solving skills and hands-on experience in troubleshooting hardware, software, and network issues. Known for clear communication, fast issue resolution, and a team-first attitude.
Employment History

Teleperformance Global Services Private LimitedInvite company
24th Aug 2024 to Present
Verification Pending

Teleperformance (Microsoft)Invite company
24th Aug 2024 to Present
Agent
24th Aug 2024 to Present
Salary Package
Salary Hidden
Roles & Responsibility
Providing technical support at Microsoft to assist individual users and business clients with a wide range of services. Responsibilities include troubleshooting software and hardware issues, resolving account and access problems, guiding users through product installations and updates, and ensuring smooth operation of Microsoft tools like Windows, Office 365, Teams. Focused on delivering clear solutions, enhancing user experience, and maintaining system reliability.
Skills
- Technical Support
- Windows
- OFFICE 365 product
Verification Pending

Teleperformance (Adobe)Invite company
31st Dec 2023 to 3rd May 2024
Agent
31st Dec 2023 to 3rd May 2024
Salary Package
Salary Hidden
Roles & Responsibility
At Adobe, I provided technical support to users and business clients by resolving software, account, and access issues. I helped with product installations, updates, and supported tools like Adobe Creative Cloud, Acrobat, and Adobe Sign. My focus was on delivering clear solutions and ensuring a smooth user experience.
Skills
- Technical Support
Verification Pending

CapgeminiInvite company
22nd Dec 2022 to 16th May 2023
Agent
22nd Dec 2022 to 16th May 2023
Salary Package
Salary Hidden
Roles & Responsibility
At Capgemini, I provided technical support for software and system issues, mainly focusing on Microsoft Office. I handled tickets using ServiceNow and offered remote support. I also worked with Japanese clients on the MUFG project, ensuring clear communication and timely issue resolution.
Skills
- Technical Support
Verification Pending
Education
BCA
Karnataka University, Dharwad
11th Jun 2019 to 31st Dec 2022 (Expected)
PUC (Commerce)
Pre-University Board
11th Sep 2017 to 31st Dec 2019 (Expected)
Expertise
Proficient in Microsoft Dynamics NAV
5/5
Skilled in system troubleshooting and user support
5/5
Strong communication skills for clear issue resolution
5/5
Tools: Microsoft Office
5/5
DFC
5/5
servicenow
5/5
