Afroze Kazi

Spearheaded the training of new employees in customer service script recitation, conflict resolution techniques, and data entry. Directly assisted staff members in their professional development and growth paths. Consistently met and exceeded assigned sales targets through effective product presentations and persuasive communication. Assisted in the maintenance of software products, including essential internal databases and web interfaces. Managed complex sales pipelines and lead updates within CRM systems to ensure operational efficiency.