Abishek Rawat
ID: CCE235347
Abishek Rawat
ID: CCE235347
- Haryana, India
Abishek Rawat
ID: CCE235347
About Abishek Rawat
Seeking a challenging opportunity in a reputed company to leverage my expertise as a customer associate and process developer. Aspire to inspire those around me while contributing to the long-term success of the organization.
Employment History
Genpact India Private LimitedInvite company
1st Apr 2021 to Present
Process developer
1st Apr 2021 to Present
Salary Package
Salary Hidden
Roles & Responsibility
Ensuring timely invoices are applied against bill as per remittance or aging available with accuracy. Manage collections & disputes to ensure timely payment, apply incoming payments to the appropriate customer accounts & outstanding invoices & address urgent matters and work under pressure to resolve issues and ensure smooth operations. During month-end period, reconciliate vendor statements to make sure invoices are applied timely. Communicating with client to get instruction for payments older than previous month.
Skills
- • Account Payable
Verification Pending
TechMahindraInvite company
11th Aug 2018 to 1st Mar 2020
Subject matter expert
11th Aug 2018 to 1st Mar 2020
Salary Package
Salary Hidden
Roles & Responsibility
Provide guidance and advice to trainees in process knowledge aspects, handle 3rd level escalation calls. Monitor team performance to identify areas for improvement and provide feedback to agents to enhance productivity. Audit live & recorded calls having call duration of more than 10mins to find reason & discrepancy.
Skills
- Customer Service
Verification Pending
Education
Bcom
Mjpru
1st Jul 2015 to 1st Dec 2020
B.com
Mahatma Jyotiba Phule Rohilkhand University
1st Jul 2014 to 1st Jan 2020 (Expected)
Expertise
time management skills
5/5
Customer Service
5/5
Banking Operations
5/5
Order to Cash
5/5
leadership skills
4/5
Team Management
4/5
Excel
4/5
Lingo
English
Verbal
4/5
Written
4/5
Hindi
Verbal
5/5
Written
4/5
