Versatile business leader with 10+ years of experience building operations, growing revenue, and leading teams across fast-paced environments — from early-stage clinic setups to high-growth gaming platforms and premium retail. Thrives in 0-to-1 contexts: able to design systems, hire and train teams, build customer journeys, and deliver measurable results without a playbook. Combines the hustle of a startup operator with the discipline of a seasoned CX professional.