ABHISHEK PRAJAPATI
ID: CCE486081
ABHISHEK PRAJAPATI
ID: CCE486081
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- Uttar Pradesh, India
ABHISHEK PRAJAPATI
ID: CCE486081
About ABHISHEK PRAJAPATI
As an Operations Manager at TCS since October 2024, I oversee and streamline day-to-day activities to ensure efficient workflow and optimal performance. My role focuses on coordinating tasks, managing resources, and supporting teams to meet organizational goals effectively. With a commitment to operational excellence, I strive to enhance processes that drive productivity and maintain smooth business operations.
Employment History
2024
TC
Tata consultancy servicesInvite company
16th Oct 2024 to Present
Operation officer
16th Oct 2024 to Present
Salary Package
Salary Hidden
Skills
- Operational Risk Management
- Operations Management
- KEY RESPONSIBILITIES ● Work effectively in a team environment with a pleasant, professional, and courteous demeanor. ● Manage and process medical prescriptions accurately, ensuring compliance with US healthcare regulations (e.g., HIPAA). ● Provide support via email, chat, and outbound & inbound callsto both internal and external customers. ● Assist patients, and healthcare providers with prescription-related queries and issue resolution. ● Address customer queries, resolve complaints, and ensure customer satisfaction. ● Maintain accurate patient records and ensure data privacy standards are met. ● Handle escalations and complex prescription cases professionally and efficiently. ● Conduct problem-cause analysis to identify and resolve customer issues efficiently.
- Key operations manager
Verification Pending
Education
2023
PSYCHOLOGY
(Highest)Graduation
1st Apr 2022 to 1st May 2023
Certifications
Human Resource Management: HR for People Managers
From : Internshala
1st Mar 2024 to 1st Jul 2024
CCNA
From : Cisco Networking Academy
1st Feb 2024 to 4th Feb 2025
Expertise
Operations Management
5/5
Operational Risk Management
5/5
Operations Administration Managing daily operations team coordination and office documentation Customer Service Handling guest queries client communication and service satisfaction Data Management Skilled in MS Excel Word and Tally for accurate reporting and record keeping Process Improvement Streamlining workflows to boost efficiency and reduce errors Leadership Teamwork Guiding teams to achieve targets and maintain service quality Communication Skills Clear verbal and written communication with staff and customers Time Management Prioritizing tasks to meet deadlines under pressure Problem Solving Handling operational issues quickly and effectively
5/5
Administration
5/5
Network with buying agents/export houses is a strong advantage Fluent in crafting emails, pitch decks, and product descriptions Must be mobile and willing to travel for client meetings, tradefair and exhibitions
5/5
Network Administration
5/5
troubleshooting the application issue troubleshooting maintenance the server
5/5
Lingo
Hindi and English
Verbal
5/5
Written
5/5
