AK
Abhishek Kumar
ID: CCE257918
Abhishek Kumar
ID: CCE257918
- Service manager, Tata motors
Social Accounts
AK
Abhishek Kumar
ID: CCE257918
- Service manager, Tata motors
About Abhishek Kumar
Experienced Service Supervisor at Tata Motors with a proven track record in team management and stock control. Adept at leading service teams to deliver efficient and high-quality vehicle maintenance while ensuring optimal inventory levels. Strong communication skills enable effective coordination between departments and clear customer interactions. Committed to driving operational excellence and fostering a collaborative work environment to support Tata Motors’ service standards.
Employment History
2024
TM
Tata motors
7th Sep 2024 to Present
Service manager
7th Sep 2024 to Present
See MoreSalary Package
Salary Hidden
Roles & Responsibility
• Led a team of 15 in optimizing store delivery processes, improving efficiency by 30%.
• Managed customer relationships using CRM software, resulting in a 25% increase in customer satisfaction scores.
• Developed technical support protocols that reduced issue resolution time by 40%.
• Trained and mentored team members, enhancing overall performance and achieving a 20% increase in productivity.
• Implemented communication strategies that improved cross-department collaboration, reducing delivery delays by 15%.
Skills
- Team Leadership
- Technical Support
- communication skills
- Customer relationship management (CRM) software
Expertise
Service Delivery Management
4/5
Team Co-ordination
4/5
Lingo
English
Verbal
4/5
Written
3/5
Hindi
Verbal
5/5
Written
3/5
