A results-driven and dedicated professional with hands-on experience in loan collections, customer handling, and portfolio management. Skilled in managing Non-Performing Assets (NPA) recovery through effective follow-ups, negotiation, and relationship building.
Possesses strong expertise in:
Handling delinquent accounts (high DPD cases)
Executing field collections and recovery strategies
Maintaining customer relationships while ensuring timely repayments
Preparing daily reports and MIS updates
Achieving collection targets and portfolio closure
Adept at working under pressure and consistently delivering performance in challenging environments. Known for strong communication skills, problem-solving ability, and a goal-oriented approach.
