Abdul Ghaffar
ID: CCE275806
Abdul Ghaffar
ID: CCE275806
- Technical account manager, Appknox
- Karnataka, India
Abdul Ghaffar
ID: CCE275806
- Technical account manager, Appknox
About Abdul Ghaffar
Dynamic Consultant and TAM with 3+ years of hands-on experience leading product demos, onboarding, and adoption journeys for SaaS solutions across APAC. Skilled in connecting with customers, translating technical workflows into simple, value-driven outcomes, and fostering long-term client partnerships. Experienced in DevOps-aware environments and driving customer success.
Employment History
AppknoxInvite company
26th Sep 2023 to Present
Verification Pending
POC manager
1st Sep 2023 to Present
Roles & Responsibility
Managing 34 active enterprise customers on annual subscriptions, driving product adoption and retention. Leading tailored product demos and walkthroughs for clients, showcasing new features and ensuring smooth onboardings and continued engagement. Collaborating closely with internal research and product teams to simplify complex technical concepts into actionable insights for client stakeholders. Supporting customers throughout their SDLC, ensuring security testing and remediation are aligned with best practices and timelines. Delivering VAPT reports, guide clients through mitigation strategies, and ensure timely issue resolution. Managing customer requests, schedule technical discussions, and maintain proactive communication to ensure satisfaction across APAC accounts.
Verification Pending
AccorianInvite company
1st Jun 2022 to 1st Jun 2023
Compliance
1st Jun 2022 to 1st Jun 2023
Roles & Responsibility
Advised clients on risk assessment and risk management to ensure regulatory compliance. Guided implementation of compliance frameworks aligned with client processes (ISO27001). Developed client policies and procedures, translating regulatory requirements into actionable steps. Provided ongoing support to ensure smooth adoption and risk mitigation. Reviewed and revalidated client-provided evidence to ensure compliance accuracy.
Verification Pending
