Aastha Sharma

Provide operational support for AON in healthcare insurance by managing policy renewals, endorsements, new business onboarding, case audits, and quality checks with accuracy and timeliness. Ensure workflow efficiency and compliance with quality standards to enhance client satisfaction. Participate in training and onboarding to accelerate new resource ramp-up. Track Accurate Standard Time (AST) to drive accountability and operational excellence. Implement process improvements that reduce turnaround time and improve accuracy, delivering measurable client cost savings. Collaborate cross-functionally to ensure error-free documentation and minimize risks.