Technical Executive

Job Overview

We are seeking a detail-oriented and proactive Technical Compliance and Support Specialist to join our Technical Department.

This role is crucial for preparing Product technical specifications, Catalogs, and User Manuals as per the Asked specifications from clients and providing comprehensive support to the sales and tender team.

Key Responsibilities:

●         Assist the sales team by providing Product technical specifications, Catalogs, User Manuals and detailed quotations, including pricing, and terms for various medical devices.

●         Prepare and update product catalogues, ensuring that all product information is accurate and reflects the latest specifications and features.

●         Respond to technical inquiries from the sales team and customers, providing clear and accurate information.

●         Create Detailed product Unpacking/Assembly/Maintenance/User Manuals of Various Medical Devices

●         Develop and maintain comprehensive records of technical documentation, compliance reports, and sales support activities.

●         Develop and maintain a deep understanding of medical devices and their technical specifications

●         Work closely with the sales and tenders team to ensure alignment between technical specifications and sales requirements.

●         Provide training and support to sales representatives on technical aspects of products and compliance issues.

●         Coordinate with the client to address and resolve after-sales issues, including returns, replacements and repairs

●         Provide timely and effective solutions for after-sales product-related issues, including troubleshooting and technical support to our clients

Mandatory Requirements

• Candidate should be within 30 Minutes of Proximity from the work location or ready to reallocate
• Must own a vehicle to travel to work location
• Should be open for domestic and international travel
• Mastery of English (Written and verbal)
• Advanced Excel skills and Word formatting knowledge
• Adobe Acrobat Skills
• Fast computer skills

Key Skills

●         Excellent written and verbal communication skills, with the ability to produce high-quality documentation and reports.

●         Demonstrated ability to manage multiple projects simultaneously and work under tight deadlines.

●         Strong organizational skills and attention to detail.

Required Educational Qualification:

• B.Sc. (Bachelor of Science)
• B.Tech/B.E. (Bachelor of Technology/Engineering) in Electrical Engineering
• M.Tech/M.E. (Master of Technology/Engineering) in Engineering or Biotechnology
• Specialization in Biomedical Engineering
• Diploma in Medical Sciences 

Why Join Us:

●         Career Development Opportunities

●         Recognition Programs

●         Travel Opportunities (Domestic and International)

●         Attractive Incentives

●         Competitive Salary

●         Job Security

●         Comprehensive Health Benefits

●         Dynamic Work Environment

●         Annual Picnics

●         Complimentary Lunch: Enjoy a free lunch provided everyday by the company.

●         Appreciation Rewards: Receive thank-you gifts for your dedication, including a car upon completing six years with us.