Sr. account manager

1 . Client Relationship Management

• Maintain and grow long-term relationships with clients.
• Act as the primary point of contact between the client and internal teams.
• Resolve client issues effectively and promptly.

2. Account Growth & Revenue Management

• Identify upselling and cross-selling opportunities.
• Achieve revenue targets and growth within assigned accounts.
• Monitor profitability and ROI on client accounts.

3 . Strategic Planning

• Develop account strategies aligned with client goals.
• Collaborate on long-term business planning and forecasting.
• Participate in developing client-specific roadmaps and solutions.

4 . Project & Campaign Management

• Oversee the delivery of projects and campaigns from brief to execution.
• Coordinate with internal teams (creative, technical, support) to meet deadlines.
• Ensure work is delivered on time, within budget, and to expected quality standards.

5 . Reporting & Analytics

• Track and report on key performance indicators (KPIs) for accounts.
• Prepare regular performance reports and business reviews for clients.
• Use data insights to optimize strategy and decision-making.

6 . Team Collaboration & Leadership

• Mentor and guide junior account executives or managers.
• Lead cross-functional teams for successful project delivery.
• Foster a culture of collaboration and excellence.

7 . Market & Industry Awareness

• Stay updated with market trends, client industries, and competitive landscapes.
• Use insights to offer proactive solutions and maintain a consultative role