Export import executive

Job Summary:

We are looking for a detail-oriented and proactive Operations Executive to join our Freight Forwarding team. In this role, you will be responsible for overseeing the operational activities related to the efficient and timely movement of freight across various transportation modes. You will work closely with clients, suppliers, and internal teams to ensure seamless delivery of goods while optimizing costs, ensuring compliance, and maintaining high standards of service.

Key Responsibilities:

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• Freight Management:
• Coordinate and manage end-to-end freight operations, including booking shipments, preparing documentation, and tracking shipments.
• Ensure timely delivery of shipments, managing both inbound and outbound logistics.
• Manage and update shipment statuses and resolve any issues or delays promptly.
• Documentation & Compliance:
• Ensure all shipments comply with local and international regulations and documentation requirements, including customs documentation and bills of lading.
• Prepare, verify, and maintain all necessary documents such as invoices, packing lists, and certificates of origin.
• Supplier & Vendor Coordination:
• Liaise with shipping lines, airlines, trucking companies, and other third-party vendors to ensure smooth and timely transportation of goods.
• Negotiate rates with carriers and suppliers to ensure cost-effective transportation solutions.
• Customer Communication:
• Act as the main point of contact for clients and provide regular updates on shipment progress.
• Address and resolve customer complaints, queries, and issues related to shipments or documentation.
• Operational Reporting:
• Track and report on key operational metrics, including delivery timelines, cost efficiency, and shipment performance.
• Prepare operational reports and assist in reviewing and improving operational processes.
• Problem Solving:
• Address any issues related to shipping delays, inventory discrepancies, or customs clearance and resolve them effectively.
• Maintain contingency plans to minimize disruptions in the supply chain.
• Inventory & Warehouse Coordination:
• Ensure proper inventory management and coordination with the warehouse team to ensure smooth dispatch and receipt of shipments.
• Ensure the availability of required materials and products for shipment as per customer orders.

Key Requirements:

• Bachelor’s degree in Logistics, Supply Chain Management, Business, or a related field (preferred).
• 1-3 years of experience in operations, logistics, or freight forwarding (preferred).
• Knowledge of international shipping regulations, customs procedures, and documentation requirements.
• Strong understanding of supply chain management and freight forwarding operations.
• Proficiency in Microsoft Office Suite (Excel, Word, Outlook), and any freight management software.
• Strong communication and interpersonal skills with the ability to liaise with clients, vendors, and internal teams.
• Ability to work under pressure and meet tight deadlines.
• Problem-solving skills and ability to think analytically.
• Attention to detail and strong organizational skills.

Preferred Skills:

• Familiarity with Incoterms, shipping rates, and tariffs.
• Experience in handling customs clearance procedures.
• Knowledge of different modes of transport (ocean, air, road, and rail).