Palak

I am Executive in the Admin department and responsible for managing the onboarding process, ensuring proper documentation for new joiners, completing salary files, and addressing employee-related issues pertaining to compensation. A high level of proficiency and discretion is required.

● Prepared presentations for customers detailing project scope, progress, and results. ● Consulted with clients to better understand their needs, goals, requirements, and determine the best course of action. ● Drew up a project management calendar, detailing timelines for fulfilling different project goals. ● Handled communication received through the team's mailbox, website, and other digital channels, responding appropriately to keep communication lines open with team members. ● Assessed project progress

As a Project Manager, I was supervising a team of 4 developers, coordinating closely with clients, diligently overseeing all project activities, ensuring timely execution, and maintaining quality. The role requires strong leadership, effective communication, and robust project management capabilities.

● Sent engaging email pitches and InMail to potential candidates to make connections and increase application counts. ● Stayed within assigned budgets and timeframes when searching for and hiring candidates for job openings. ● Used expertise in headhunting to research, target, and obtain ideal candidates for company positions.

● Closely monitored and oversaw customer service processes, detecting improvements required to enhance customer satisfaction. ● Managed all complex complaints, issues, and problems to maintain customer satisfaction. ● Maintained excellent team relationships by helping colleagues during complicated or difficult customer calls.

● Delivered polite, professional customer service to enhance business reputation through positive impressions. ● Met incoming customers with a professional approach and provided friendly, knowledgeable assistance. ● Monitored and replenished office supply inventory.