Laxmi Kumari Shaw

Jr. Sales Executive – Sales Department Responsible for engaging and coordinating with prospective and existing clients to understand their needs and present suitable products or services. Assist in generating leads, conducting follow-ups, and supporting the sales team in converting inquiries into confirmed business deals. Maintain client relationships to ensure customer satisfaction and repeat business. Collaborate with internal teams to align sales strategies and achieve targets. Continuously update product knowledge and market trends to effectively address client requirements and contribute to overall sales growth.

Client relationship Management & Planner and Admin

Customer service

Sr. associate | Ienergizer | Byjus | Gurgaon, India  Monitored pre sales with achievement of 80% of sales and 75% of attending classes.  Led the creation and implementation of 5+ Standard Operating Procedures (SOPs) that improved fraud detection and background verification efficiency by 20%, strengthening scam prevention measures.  Mentored and trained a team of 40+ associates, enhancing their expertise in order assessment and AMLP processes.