Devanshi Srivastava
ID: CCE087154
Devanshi Srivastava
ID: CCE087154
- Business development executive, Learning saint private limited
- Uttar Pradesh, India
Devanshi Srivastava
ID: CCE087154
- Business development executive, Learning saint private limited
About Devanshi Srivastava
Collection Specialist with 3+ years of experience in US-based first-party and third-party collections. Seeking a challenging opportunity in the financial recovery space where I can utilize my communication skills and experience in handling individual accounts to meet collection targets and support business goals. Known for professionalism, negotiation skills, and commitment to compliance with FDCPA standards.
Employment History
Learning saint private limited
6th Oct 2025 to 18th Dec 2025
Business development executive
6th Oct 2025 to 18th Dec 2025
Salary Package
Salary Hidden
Roles & Responsibility
Conduct outbound calls to prospective clients in the US and UK to promote and sell online courses, including Data Science, Generative AI, Cyber Security, and other technology-focused programs. Engage potential customers with clear, persuasive communication to understand their learning needs and provide tailored course recommendations. Maintain accurate records of interactions and follow up to achieve sales targets. Collaborate with the sales team to refine outreach strategies and contribute to business growth. Strong communication skills, customer-oriented approach, and knowledge of technology courses are essential.
Skills
- - Excellent oral & written communication skills. - High degree of proficiency in basic computer applications (i.e. Windows, Word, Excel, Outlook, etc.) - Ability to learn and adapt to multiple internal applications & tools. - Strong analytical and independent problem-solving skills. - Team Player - Able to clearly communicate network issues and the status of efforts to resolve problems
Verification Pending
Astra GlobalInvite company
1st Aug 2023 to 1st Feb 2025
Collection specialist
1st Aug 2023 to 1st Feb 2025
Salary Package
Salary Hidden
Roles & Responsibility
Handled outbound calls to recover overdue payments from US-based individual accounts. Negotiated payment plans with customers to settle debts in accordance with client policies and FDCPA. Maintained daily performance goals and consistently met collection targets. Demonstrated professionalism and empathy while dealing with sensitive financial situations.
Verification Pending
ProvanaInvite company
1st Apr 2023 to 1st Jul 2023
Collection specialist
1st Apr 2023 to 1st Jul 2023
Salary Package
Salary Hidden
Roles & Responsibility
Managed collections for third-party clients, ensuring timely and efficient recovery of overdue accounts. Maintained strong client relationships and adhered to FDCPA regulations. Demonstrated exceptional negotiation skills, achieving high recovery rates while maintaining professionalism. Effectively managed a high volume of accounts, ensuring compliance and quality service delivery.
Verification Pending
IenergizerInvite company
1st Nov 2022 to 1st Mar 2023
Collection agent
1st Nov 2022 to 1st Mar 2023
Salary Package
Salary Hidden
Roles & Responsibility
Conducted outbound calls to US consumers regarding past-due credit card accounts. Assisted customers in understanding repayment options and successfully negotiated payment terms. Documented all collection activity accurately in internal systems. Consistently exceeded call quality and recovery performance benchmarks.
Verification Pending
Education
Bachelors in English Honours
D.U SOL
1st Oct 2025 to 26th Apr 2027 (Expected)
Expertise
Knowledge of development optimizing strategies
5/5
Debt Negotiation & Resolution
5/5
excellent verbal and written communication skills
5/5
Excellent record in customer service
5/5
Target Achievement & Time Management
5/5
FDCPA Compliance
5/5
Empathy
5/5
Patience & Conflict Resolution
5/5
- Excellent oral & written communication skills. - High degree of proficiency in basic computer applications (i.e. Windows, Word, Excel, Outlook, etc.) - Ability to learn and adapt to multiple internal applications & tools. - Strong analytical and independent problem-solving skills. - Team Player - Able to clearly communicate network issues and the status of efforts to resolve problems , Team build , team Management, Client communication, Grow on ground level business
5/5
Lingo
English Hindi
Verbal
5/5
Written
5/5
