Avantika Magare
ID: CCE613630
Avantika Magare
ID: CCE613630
- Desktop support engineer, Artem Health Tech
- Maharashtra, India
Avantika Magare
ID: CCE613630
- Desktop support engineer, Artem Health Tech
About Avantika Magare
Dedicated and detail-oriented Desktop Support Engineer with hands-on experience in OS installation, hardware/software troubleshooting, Outlook configuration, ticketing tools (Freshdesk & IT Desk), and remote support. Seeking a challenging role in IT Support where I can utilize my technical skills, problem-solving abilities, and multitasking capability to ensure smooth IT operations and contribute to organizational efficiency.
Employment History
Artem Health Tech Invite company
14th Oct 2024 to Present
Desktop support engineer
14th Oct 2024 to Present
Salary Package
Salary Hidden
Roles & Responsibility
OS installation (Win 10,11). Knowledge of hardware and software troubleshooting. Network Printer Sharing. MS office Outlook configuration. Working with ticketing tool (Freshdesk and IT Desk). Driver installation. Application software Installation. Provide remote support and resolved real-time application issues. Provide HMIS software related training for users. Escalate ground level issues.
Verification Pending
SAM IT ServicesInvite company
1st Jun 2023 to 1st Jul 2024
Desktop support engineer
1st Jun 2023 to 1st Jul 2024
Roles & Responsibility
OS installation (Win 10,11). Knowledge of hardware and software troubleshooting. Network Printer Sharing. MS office Outlook configuration. Working with ticketing tool (Freshdesk and IT Desk). Driver installation. Application software Installation. Provide remote support and resolved real-time application issues. Provide HMIS software related training for users. Escalate ground level issues.
Verification Pending
Education
bsc
Shivaji University
15th Oct 2021 to 11th Jun 2024 (Expected)
HSC
Shivaji University
15th Jul 2017 to 19th May 2021 (Expected)
SSC
Kolhapur Board
15th Jul 2016 to 17th May 2017 (Expected)
Expertise
Software and OS installation
5/5
Remote Troubleshooting
5/5
Outlook configuration
5/5
Knowledge of ticketing tool
5/5
Application and technical support
5/5
Good problem-solving and multitasking
5/5
Lingo
English
Verbal
4/5
Written
5/5
Hindi
Verbal
4/5
Written
5/5
Marathi
Verbal
5/5
Written
5/5
