Dedicated and customer-focused professional with over 1 year of experience in voice process operations and e-commerce customer support. Proven track record in handling inbound and outbound calls at Tech Mahindra (Flipkart Voice Process), delivering effective solutions and maintaining high customer satisfaction. Additionally, possess 10 months of hands-on experience at FeedSmart as a Customer Support and E-commerce Executive, with responsibilities including website audits, order processing, and resolving customer queries.
