AM
Amit marmat
ID: CCE289410
Amit marmat
ID: CCE289410
AM
Amit marmat
ID: CCE289410

About Amit marmat
i am a honest person with good communication skills and great knowledge of computer with 4 years of experience..
Employment History
2024
TI
Taskus india Pvt Ltd
6th Jun 2024 to 29th Apr 2026
Customer care
6th Jun 2024 to 29th Apr 2026
See MoreSalary Package
Salary Hidden
Roles & Responsibility
• Delivered exceptional customer service, achieving a 95% satisfaction rate through effective communication in Hindi.
• Resolved customer inquiries efficiently, reducing average response time by 30% within the first quarter.
• Enhanced team morale by fostering a positive attitude, resulting in a 20% increase in employee engagement scores.
• Trained new hires on communication best practices, improving team performance metrics by 15% in three months.
• Managed high-volume customer interactions, maintaining a 98% resolution rate through confident and clear communication.
Skills
- Confidence & Positive Attitude
- fluent communication in Hindi
Education
2018
PHARMACY PHARMACEUTICAL SCIENCES AND ADMINISTRATION
(Highest)MODEL ENGLISH HIGH SCHOOL
29th Dec 2014 to 29th Jan 2018
Expertise
Content moderator
5/5
Customer service representative
5/5

