Experienced Remote Chat & Email Support Specialist with over 10 years of expertise in customer interactions, issue resolution, ticket management, and backoffice operations. Known for maintaining 100% quality and customer satisfaction scores while consistently meeting performance targets. Skilled in CRM platforms, thorough documentation, escalation handling, and streamlining workflows. Actively pursuing a full-time remote position in Chat Interaction Management Support, Email Support, or Backoffice Operations to leverage proven skills and drive exceptional service outcomes.
