Detail-oriented and dedicated professional with 2.6 years of experience as a Senior Associate (CPA) and 5 years of prior experience as a Customer Service Representative. Skilled in data entry, process management, and client coordination. Proficient in banking software including APS, RLOS, Finnone, CTS, and iView. Strong analytical, communication, and leadership skills with the ability to train, mentor, and work independently while meeting organizational goals.