SS
Shalini Singh
ID: CCE292640
Shalini Singh
ID: CCE292640
- Sales, Svnm
About Shalini Singh
Dynamic and people-oriented professional with 3+ years of progressive experience in patient counseling, team coordination, and customer relationship management within the healthcare sector. Currently pursuing MBA (2026–2028) at Amity University, Delhi, with a focus on Human Resources. Demonstrated strengths in stakeholder communication, process coordination, training support, and employee engagement. Seeking to leverage operational experience and HR academic foundation in a people management or HR generalist role.

Employment History
2024
2024
SV
Swami Vivekanand Netra Mandir Eye Hospital
16th Feb 2024 to Present
Sales executive
16th Feb 2024 to Present
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Salary Hidden
Roles & Responsibility
Counseled patients on frame selection and lens options aligned with medical prescriptions, demonstrating strong interpersonal and advisory skills. Maintained accurate patient records and spectacle measurements, ensuring compliance and data integrity. Delivered exceptional customer service, resulting in high patient satisfaction and repeat visits. Handled POS billing and payment processing (cash, card, digital), ensuring error-free transactions.
Skills
- Sales
2022
DS
Dr. Sachdeva Maxivision Eye Hospital
25th Jun 2022 to 30th Mar 2024
Sales executive
25th Jun 2022 to 30th Mar 2024
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Salary Hidden
Roles & Responsibility
Guided patients through lens and frame selection tailored to individual prescriptions, achieving 100% measurement accuracy. Consistently met and exceeded individual sales targets through persuasive communication and needs assessment. Managed multi-mode billing transactions, maintaining financial accuracy and compliance. Educated patients on lens technologies, enhancing trust and customer loyalty.
Skills
- sales executive
2021
EQ
Eye Q Eye Hospital
7th Dec 2021 to 24th Jun 2022
Opd assistant
7th Dec 2021 to 24th Jun 2022
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Salary Hidden
Roles & Responsibility
Supported doctors during OPD consultations, managing patient flow and ensuring smooth clinical operations. Coordinated patient scheduling, documentation, and communication between clinical staff and patients.
Skills
- opd assistant
