S SARATH KUMAR
ID: CCE603179
S SARATH KUMAR
ID: CCE603179
- Tamil Nadu, India
Social Accounts
S SARATH KUMAR
ID: CCE603179
About S SARATH KUMAR
Detail-oriented professional with 5+ years of experience in inside sales, customer support, and back-office operations. Strong expertise in data entry, MS Excel, MS Word, CRM management, and maintaining accurate records. Experienced in handling customer data, preparing MIS reports, updating CRM systems, and managing documentation with high accuracy. Proven ability to work in fast-paced environments, meet deadlines, and support business operations efficiently. Actively seeking opportunities in data entry, back office, operations, or customer support roles.
Employment History
FiteloInvite company
1st May 2025 to 20th Nov 2025
Inside sales
1st May 2025 to 20th Nov 2025
Salary Package
Salary Hidden
Skills
- CRM
- Customer Engagement
- computer knowledge must
- inside sales
- outbound calls handling
- inbounds calls handling
Verification Pending
Wizklub LearningInvite company
1st Jan 2023 to 15th Mar 2025
Inside sales cum customer support associate
1st Jan 2023 to 15th Mar 2025
Salary Package
Salary Hidden
Roles & Responsibility
Handled inbound and outbound leads to promote Fitelo’s health and wellness programs. Engaged with prospective customers to understand their health goals and recommend suitable solutions. Maintained and updated customer details, follow-up status, and sales activities in CRM systems. Conducted regular follow-ups via calls, emails, and WhatsApp to improve lead conversion. Achieved sales targets through consultative selling, objection handling, and effective closing techniques. Prepared daily call reports and sales updates using Excel and CRM dashboards. Coordinated with internal teams to ensure smooth onboarding and customer satisfaction.
Skills
- CRM
- Customer Support
- Email Marketing
- Inbound Lead Generation
- Chat Support
- computer knowledge must
- outbound calls handling
- inbounds calls handling
Verification Pending
housing.comInvite company
16th Aug 2020 to 24th Dec 2022
Inside sales executive
16th Aug 2020 to 24th Dec 2022
Salary Package
Salary Hidden
Roles & Responsibility
Worked on the Housing.com project, handling inbound and outbound customer leads. Contacted property seekers to understand requirements such as location, budget, and property type. Qualified leads and scheduled site visits by coordinating with field sales teams. Maintained accurate customer data, call logs, and follow-up status in CRM systems. Prepared daily MIS reports and updated lead status using Excel. Handled customer queries related to property listings, pricing, and availability. Achieved assigned call and conversion targets while maintaining quality standards. Ensured timely follow-ups to improve lead conversion and customer engagement
Skills
- Real Estate
- computer knowledge must
Verification Pending
Galaxy Resource Pvt. Ltd.Invite company
10th Oct 2019 to 22nd Jul 2020
Hr executive
10th Oct 2019 to 22nd Jul 2020
Salary Package
Salary Hidden
Roles & Responsibility
Managed end-to-end recruitment including sourcing, screening, scheduling interviews, and onboarding. Maintained employee records, candidate databases, and HR documentation with high accuracy. Coordinated with hiring managers to understand manpower requirements and hiring timelines. Handled offer letters, joining formalities, and background documentation. Updated recruitment trackers and prepared daily/weekly MIS reports using Excel. Assisted in payroll coordination, attendance tracking, and employee data management. Supported employee engagement activities and helped resolve basic employee queries. Ensured compliance with company HR policies and documentation standards.
Skills
- HR Consulting
Verification Pending
Karvy stock Broking Pvt LtdInvite company
1st May 2019 to 17th Sep 2019
Online sales officer
1st May 2019 to 17th Sep 2019
Salary Package
Salary Hidden
Roles & Responsibility
Handled online sales and client acquisition for trading and demat accounts. Contacted prospective customers to explain stock market products and digital trading platforms. Assisted clients with account opening, KYC documentation, and verification processes. Maintained accurate client data, account details, and follow-up records in CRM and Excel sheets. Responded to customer queries related to trading platforms, login issues, and basic transactions. Conducted regular follow-ups to convert leads into active customers. Achieved assigned sales and onboarding targets while ensuring compliance with company policies. Coordinated with internal teams to resolve client issues and ensure smooth onboarding.
Verification Pending
Education
Master of Business Administration
Dr. APJ ABDUL KALAM TECHNICAL UNIVERSITY LUCKNOW
10th Jun 2015 to 22nd Aug 2017 (Expected)
Expertise
Lead generation & follow-up
5/5
outbound calls handling
5/5
computer knowledge
5/5
CRM
5/5
Word file
5/5
Customer Support
5/5
Excel
4/5
Lingo
English
Verbal
5/5
Written
5/5
Hindi
Verbal
5/5
Written
5/5
Tamil
Verbal
4/5
Written
3/5
