Roshan Chikhale

Roles & Responsibility

As Branch Operations Manager, you will oversee daily inward processing, ensuring efficient handling of customer transactions and walk-in client interactions. You will lead customer service initiatives to deliver exceptional experiences, maintain compliance with audit standards, and enforce company policies. Responsibilities include managing petty cash, issuing service policies, and coordinating with cross-functional teams to optimize branch performance. Your leadership will drive operational excellence, regulatory adherence, and customer satisfaction within the branch.