Pratyush Sagar
ID: CCE157818
Pratyush Sagar
ID: CCE157818
- Business development executive, Dhara Enterprises
- Uttar Pradesh, India
Pratyush Sagar
ID: CCE157818
- Business development executive, Dhara Enterprises
About Pratyush Sagar
Customer support professional with hands-on experience in high-volume customer handling, query resolution, and service delivery. Skilled in communication, process adherence, and maintaining customer satisfaction within banking and service operations.
Employment History
Dhara EnterprisesInvite company
1st May 2025 to 12th Jan 2026
Business development executive
1st May 2025 to 12th Jan 2026
Salary Package
Salary Hidden
Roles & Responsibility
Developed and maintained strong relationships with domestic and international clients and partners. Resolved customer issues promptly, improving overall customer satisfaction. Provided accurate information while maintaining service quality and compliance standards. Followed defined processes and documentation guidelines to ensure error-free service.
Verification Pending
Wisho E - Commerce Pvt LtdInvite company
1st Nov 2024 to 30th Apr 2025
Store manager
1st Nov 2024 to 30th Apr 2025
Salary Package
Salary Hidden
Roles & Responsibility
Managed daily store operations while ensuring excellent customer service standards. Supervised staff, assigned duties, and monitored performance to improve efficiency. Handled inventory management, stock reconciliation, and vendor coordination.
Verification Pending
Axis Bank limitedInvite company
11th Sep 2023 to 30th Jun 2024
Assistant manager
11th Sep 2023 to 30th Jun 2024
Salary Package
Salary Hidden
Roles & Responsibility
Handled 30–50 customer interactions daily, resolving queries related to accounts, deposits, and basic banking services. Provided accurate information while maintaining service quality and compliance standards. Followed defined processes and documentation guidelines to ensure error-free service. Supported on-desk sales and cross-selling while prioritizing customer satisfaction. Maintained customer records and ensured timely service turnaround.
Verification Pending
Education
Post graduation diploma in banking services
NIIT University
1st Sep 2023 to 25th Jan 2025 (Expected)
Bachelor's of Science
MJP Rohilkhand University, Bareilly
1st Aug 2017 to 28th Nov 2020 (Expected)
12th science(PCB)
AIR FORCE SCHOOL
1st May 2015 to 1st Apr 2016 (Expected)
10th (CBSE Board)
SPRINGDALE COLLEGE
1st Apr 2013 to 1st May 2014 (Expected)
Expertise
BPO
5/5
Banking Operations
5/5
Customer Relations
5/5
comunication Skills
5/5
Active listening
5/5
Lingo
English (India)
Verbal
4/5
Written
5/5
English (United States)
Verbal
4/5
Written
4/5
Hindi (Native)
Verbal
5/5
Written
5/5
