Mukesh Kumar
ID: CCE021694
Mukesh Kumar
ID: CCE021694
- Karnataka, India
Social Accounts
Mukesh Kumar
ID: CCE021694
About Mukesh Kumar
Enthusiastic and goal-driven Computer Science undergraduate graduating in 2025, aspiring Technical Support Engineer with a proven track record of resolving complex issues, improving efficiency, and enhancing user satisfaction through targeted solutions and proactive maintenance.
Employment History
Zidio Development Technologies pvt. ltdInvite company
1st Aug 2025 to 1st Sep 2025
Devloper
1st Aug 2025 to 1st Sep 2025
Salary Package
Salary Hidden
Roles & Responsibility
Issue identification & debugging- Debugged UI bugs, layout issues, and APIs integration error. Customer Support Perspective- Improved usability to reduced user-reported issues.
Skills
- - Excellent oral & written communication skills. - High degree of proficiency in basic computer applications (i.e. Windows Ability to learn and adapt to multiple internal applications & tools. - Strong analytical and independent problem-solving skills. - Team Player - Able to clearly communicate network issues and the status of efforts to resolve problelms
Verification Pending
Rooman TechnologiesInvite company
1st Oct 2024 to 1st Mar 2025
Internship
1st Oct 2024 to 1st Mar 2025
Roles & Responsibility
Strong Troubleshooting - resolved deployment, build and environment issues in CI/CD pipelines. Collaboration & Communication – Worked closely with developers to understand issues and provide timely solutions. Cloud & infrastructure– Hands-on experience with AWS services, container, and orchestration.
Skills
- - Excellent oral & written communication skills. - High degree of proficiency in basic computer applications (i.e. Windows, Word, Excel, Outlook, etc.) - Ability to learn and adapt to multiple internal applications & tools. - Strong analytical and independent problem-solving skills. - Team Player - Able to clearly communicate network issues and the status of efforts to resolve problems
Verification Pending
Education
COMPUTER ENGINEERING
Visvesvaraya Technological University
12th May 2021 to 11th Jun 2025
Bachelor of Engineering in Computer Science and Engineering
KNS Institute of Technology
1st Jan 2021 to 1st Jan 2025 (Expected)
Senior Secondary- PCM
Govt. Boys Saheed Anushiya Prassad, Senior Secondary
1st Jan 2019 to 1st Jan 2021 (Expected)
Expertise
Frontend developer
5/5
React.js
5/5
Technical Support
5/5
CSS
0/5
Time-management
0/5
Team-work
0/5
Decision-making
0/5
Adaptability
0/5
Collaboration
0/5
Problem Solving
0/5
APIs
0/5
SQL
0/5
JavaScript
0/5
HTML
0/5
Ticketing System
0/5
Troubleshooting
0/5
Technical Documentation
0/5
Networking
0/5
System Maintenance
0/5
Customer services
0/5
Hardware repair
0/5
Windows OS
0/5
Software Installation
0/5
