Manage and execute fiber related operations and maintenance activities in the Kashmir area. Handle system-generated queries for closure, ensuring timely resolution. Address TMI related queries, troubleshooting and resolving issues efficiently. Lead a team of 55 personnel, providing guidance and support as needed. Ensure proactive monitoring and maintenance of fiber infrastructure to minimise downtime, Collaborate with cross functional teams for issue resolution and service restoration, Identify and implement process improvements to enhance operational efficiency.
