Masood Hasan
ID: CCE730390
Masood Hasan
ID: CCE730390
- Senior associate, Home credit india finance pvt Ltd
- Uttar Pradesh, India
Masood Hasan
ID: CCE730390
- Senior associate, Home credit india finance pvt Ltd

About Masood Hasan
Skilled Debt Collector with expertise in collections and success in improving accounts receivable functions and performance. Successful in applying recovery strategies and negotiating with account holders to cut outstanding debts and aged accounts. I am excited to bring talent to teams, offering opportunities for growth and advancement. Results-oriented Collections Specialist dedicated to exceeding goals and reducing company debt. Dependable Collections Specialist successful at meeting high productivity, quality and performance standards. Efficient and competent professional. Hardworking Collections Specialist adept at persuading customers and obtaining payments. Strong researcher with top-notch follow-through and meticulous attention to detail. To seek and maintain a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Employment History
Home credit india finance pvt Ltd Invite company
22nd Nov 2024 to 5th Aug 2025
Senior associate
22nd Nov 2024 to 5th Aug 2025
Salary Package
Salary Hidden
Roles & Responsibility
Onrole
Skills
- collection and recovery
- - Excellent oral & written communication skills. - High degree of proficiency in basic computer applications (i.e. Windows, Word, Excel, Outlook, etc.) - Ability to learn and adapt to multiple internal applications & tools. - Strong analytical and independent problem-solving skills. - Team Player - Able to clearly communicate network issues and the status of efforts to resolve problems
Verification Pending
Home Credit India Finance Pvt. Ltd.Invite company
22nd Nov 2024 to 5th Aug 2025
Senior associate
22nd Nov 2024 to 5th Aug 2025
Salary Package
Salary Hidden
Roles & Responsibility
Cash pickup from customers on a daily basis as provided. Created successful work schedules for each team member to maintain deadlines and staff shifts. Maintained a high volume of calls and met demands of busy and productive group. Monitored workflow to improve employee time management and increase productivity. Used skip tracing and other techniques to locate debtors. Achieved performance goals on a consistent basis. Advised customers of alternative actions and strategies for debt repayment.
Skills
- Collection Development
Verification Pending
ICICI Bank under I-ProcessInvite company
6th Oct 2020 to 7th Nov 2024
Senior executive
6th Oct 2020 to 7th Nov 2024
Salary Package
Salary Hidden
Roles & Responsibility
Used scripted conversation prompts to convey current account information and obtain payments. Delivered exceptional customer service on collection calls and maintained calm and professional demeanor. Used skip tracing and other techniques to locate debtors. Achieved performance goals on a consistent basis. Maintained a high volume of calls and met demands of busy and productive group. Advised customers of alternative actions and strategies for debt repayment.
Skills
- Collection Development
- collection office
- collection and sales
Verification Pending
Taj AgencyInvite company
1st Jan 2019 to 1st Jan 2020
Officer
1st Jan 2019 to 1st Jan 2020
Salary Package
Salary Hidden
Roles & Responsibility
Worked in the call center environment handling manual and automatically dialed outbound calls. Used scripted conversation prompts to convey current account information and obtain payments. Delivered exceptional customer service on collection calls and maintained calm and professional demeanor. Used skip tracing and other techniques to locate debtors.
Skills
- collection
Verification Pending
PM GroupsInvite company
1st Jan 2015 to 1st Jan 2019
Superviser
1st Jan 2015 to 1st Jan 2019
Salary Package
Salary Hidden
Roles & Responsibility
Created successful work schedules for each team member to maintain deadlines and staff shifts. Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows. Streamlined operations to improve process efficiency. Repaired equipment to keep jobs moving smoothly, informing the maintenance department of major machinery failures. Monitored workflow to improve employee time management and increase productivity.
Skills
- Supervision
Verification Pending
Education
Graduated
Lucknow University
12th Jun 2014 to 1st Jan 2017 (Expected)
Intermediate
UP Board
16th Jan 2014 to 6th Mar 2014 (Expected)
High School
UP Board
16th Jan 2012 to 12th Apr 2012 (Expected)
Expertise
Terms Review and Enforcement
5/5
Predictive Dialers
5/5
Collection Calls
5/5
Persuasive Negotiations
5/5
Quarterly Reviews
5/5
Customer Locating
5/5
Debt Repayment Negotiation
5/5
Payment Scheduling
5/5
collection and recovery
5/5
Collection officer
5/5
excel, Tally
5/5
