Mansi Jagtap
ID: CCE509140
Mansi Jagtap
ID: CCE509140
- Madhya Pradesh, India
Mansi Jagtap
ID: CCE509140
Employment History
TaskusInvite company
5th Dec 2024 to Present
Team member
5th Dec 2024 to Present
Salary Package
Salary Hidden
Roles & Responsibility
Reviewed and moderated user-generated content (text, images, videos) to ensure it meets platform policies and community guidelines. Identified and flagged toxicity, hate speech, spam, and harmful/unsafe content. Performed Nodata / data labeling tasks, tagging content based on accuracy, context, and predefined rules. Maintained high accuracy while meeting daily productivity targets. Reported content trends and escalation cases to the quality and safety team.
Skills
- - Excellent oral & written communication skills. - High degree of proficiency in basic computer applications (i.e. Windows, Word, Excel, Outlook, etc.) - Ability to learn and adapt to multiple internal applications & tools. - Strong analytical and independent problem-solving skills. - Team Player - Able to clearly communicate network issues and the status of efforts to resolve problems
Verification Pending
TeleperformanceInvite company
20th Jun 2023 to 30th Nov 2024
Customer service
20th Jun 2023 to 30th Nov 2024
Salary Package
Salary Hidden
Roles & Responsibility
Handled inbound calls and assisted customers with mobile-related queries, order issues, returns, and replacements. Provided clear and professional communication to ensure high customer satisfaction. Logged call details and resolved issues within TAT (Turnaround Time). Coordinated with internal teams to provide accurate and fast resolutions. Maintained performance metrics such as AHT, CSAT, and FCR.
Verification Pending
