Mamta Singh

As a Quality Analyst, I have conducted in-depth research on industry trends, client requirements in travel and expense management, and competitor strategies to support informed decision-making. I ensured accuracy and compliance by identifying discrepancies between submitted documentation and actual records, while leveraging SAP and Excel to efficiently organize and manage large volumes of information. My role involved coordinating team meetings to monitor progress, resolve challenges, and drive continuous improvement. Additionally, I reviewed claims and procedures to authorize appropriate coverage, demonstrating strong analytical and organizational skills. By effectively prioritizing tasks, I consistently met service-level goals and contributed to maintaining high standards of quality and performance.