Diksha saini
ID: CCE123807
Diksha saini
ID: CCE123807
- Chandigarh, India
Diksha saini
ID: CCE123807

About Diksha saini
As a Tech Support Engineer, I specialize in diagnosing and resolving hardware, software, and network issues to ensure seamless system operations. Committed to delivering timely and effective technical assistance, I prioritize clear communication and problem-solving to maintain high levels of customer satisfaction. My role focuses on empowering users by swiftly addressing challenges and supporting their technology needs for optimal performance.
Employment History
antier solutionsInvite company
19th Dec 2024 to Present
Agent
19th Dec 2024 to Present
Salary Package
Salary Hidden
Roles & Responsibility
Tech Support Engineer – Roles & Responsibilities: • Diagnose and resolve technical issues related to hardware, software, and networks • Provide technical support via phone, email, or chat • Troubleshoot problems and deliver timely solutions • Maintain support tickets and proper documentation • Escalate complex issues to senior teams when required • Monitor system performance and perform basic maintenance tasks • Guide users on system usage and best practices • Ensure high service quality and customer
Skills
- CSS
- HTML5
- JavaScript (ES6)
Verification Pending

