Albin T J

Collaborated with various departments to resolve discrepancies in billing data, maintaining a high level of accuracy for all invoices generated. Streamlined billing processes by implementing automated systems, reducing errors and improving efficiency. Trained junior staff members on proper billing practices, contributing to an overall increase in team productivity and accuracy levels. Provided excellent customer service to clients, addressing concerns and queries related to their bills promptly and professionally. Generated daily, weekly and monthly reports for billing department.

Handled day-to-day accounting processes to drive financial accuracy. Documented cash, credit, fixed assets, accrued expenses, and line of credit transactions. Gathered financial information, prepared documents, and closed books. Completed daily cash functions like account tracking, payroll and wage allocations, budgeting, donating, and cash, and banking reconciliations. Managed cash flow effectively, ensuring all company liabilities were met in a timely manner and surplus funds were invested wisely.

Achieved sales goals and service targets by cultivating and securing new customer relationships. Boosted sales revenue by cultivating strong client relationships and implementing effective sales strategies. Demonstrated expert product knowledge during client interactions, addressing questions/concerns confidently and offering solutions tailored specifically for them. Analyzed sales data regularly to monitor progress towards goals and make necessary adjustments to strategy as needed.